Overview 1

• Our Data Centres

Getting Started - The Basics 7

• First Time Login - Authorisation Needed
• Introducing 'Spotlight'
• Finding Patients
• Homescreen Widgets
• Cookie Settings - Firefox

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NOVA - Quick Guides 1

• NOVA - Quick Start Guides

Docmail 2

• Setting up Docmail for multiple branches
• Docmail - Frequently Asked Questions (FAQs)

eGOS England 6

• eGOS - Creating / Completing a Claim / Rejections
• eGOS - Viewing All Claims
• eGOS - GOS3 - Takeaway/ Retrieval
• Nova - Voucher Reconcile (Transactions with eGOS)
• Optometrist Signatures for eGOS

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Home Screen Widgets Expanded 2

• Home Screen - Messages
• Home Screen - Tasks

Orders 1

• Create a contact lens order

Patient Records 6

• Create a New Patient Record
• How Do I Add / Update Doctors?
• How Do I Add a Patient to a Family?
• How do I send an Email message?
• How do I send an SMS message?

View all 6

Reports 2

• Reports by Section / Description
• Reports How To: Selecting / Printing (PDF or Screen) / Exporting

Settings 5

• Create a New SMS Template
• Role Permissions - Full List
• Settings: Templates
• Staff Record Explained
• Staff, Roles & Permissions

Stock 3

• Creating a New Frame
• Editing a Frame
• Searching for a Frame

System Information 4

• Updated NOVA Theme - November '25
• NOVA Release Notes: ALL
• Check your connection speed
• NOVA Latest Release - What's New?