Messages

This guide will take you through the use of messages section from the homescreen of NOVA.

You can either access the messages screen from the button at the top of the home screen (as shown above) or by clicking the messaging button along the menu bar on the left of the screen.

If you haven't used messages before, the screen will be empty. 

Create a new message

Click on the plus icon to create a new message

Simply then enter a title for the new conversation, then click ok.

This will create the conversation window. Now, you will need to add participants to the conversation. This can be just between yourself or several staff members.

Click on the participants button in the top right of the window. 

Once you have clicked on here, it will bring up the list of active staff members. Choose as many as needed.  You will now see the staff member's initials of who is in this conversation.

From here, you can just type in messages, and they will appear on the home screen of the other staff member(s). It will also appear with a number next the the messaging section on the menu bar, on the left side of NOVA.

When a message is sent, it will have an icon and then a number next to it, which refers to how many people have seen your message. 

Marking a message as important

You can also set the importance of a message by clicking the triangle icon

When the receipient receives it, it will look like this