OPS Introduction
This is an integration within Nova to allow Direct Debit setup and Payment Collection reporting directly from your system.
OPS is an exclusive service for NEG (National Eyecare Group) and Optinet Nova members. It offers a cost-effective way of collecting monthly payments from your patients by Direct Debit. Even if you already collect Direct Debits or use standing Orders, OPS can save you money.
It offers an easy-to-use, paperless service which can help you manage your cash flow and increase your patient loyalty.
Benefits of the OPS Direct Debit services
- Bank account validation
- Advanced notification sent to the payee
- Patient record will update automatically as Scheme Payments received/missed
- Patient record flagged where money is owing automatically
- View & amend payer records, including payment history
- Both 'Ongoing Payments' (CL monthly type) and 'Pay over X' months are supported.
- Full reporting of cancelled D/D on day of cancellation
- Fully detailed reconciliation reports on day of clearing
- Fully integrated with Optinet NOVA Practice Management Software
Getting Started with OPS
There is more information about this, including Costs in the link below:
https://www.nationaleyecare.co.uk/wp-content/uploads/2022/08/OPS-brouchure.pdf
For Nova to act as your direct debit collection agency (via Bottomline) and automatically reconcile payments, you must sign up to 'OPS' - Optical Payment Services.
If you decide to set this up, you should contact Bottomline directly. If you are an National Eyecare Group member discuss with head office.
Please contact Bottomline Payment Services on 0344 8266700.
Once your credentials for Nova have been received, we can link your account to NOVA and offer training and help setting up.
See Other OPS pages for further Help, including Adding Patients, Reporting.
or Call us for Help with joining or using OPS services.
0800 310 2400