Dispense, Order and Stock Setup

How Do I Modify my Orders Screen?
The Orders module of FLEX allows users to manage all Orders the practice is processing and to automatically interact with patients, to keep them informed ab...
Fri, 6 Dec, 2019 at 11:14 AM
How Do I Manage Spec Lenses?
A large amount of our support calls are based around spectacle lens data appearing incorrectly in FLEX, for example: A lens is not listed The parameter...
Mon, 23 Mar, 2020 at 11:34 AM
How Do I Download Spec Lenses?
Hawkstone Lens Catalogues FLEX (and other PMS providers) use Hawkstone Lens Catalogues to provide spectacle lens data. Hawkstone are the intermediary betwe...
Fri, 6 Dec, 2019 at 11:16 AM
How Do I Create My Lens Book?
Click to the My Lens Catalogue tab Within the Available Lenses on the right-hand side, choose a Supplier from the drop-down to view the downloaded data. Le...
Fri, 6 Dec, 2019 at 11:17 AM
How Do I Update Lens Data?
To view / update a Lens, double click on it from the left-hand pane of the "My Lens Catalogue" screen in menu - Setup - Orders. The window shown b...
Thu, 28 Nov, 2019 at 2:58 PM
How Do I Create my Lens Catalogue?
To create your own Custom Lens Catalogue, click into Menu - Setup - Orders - Hawkstone Lens Catalogues and choose + Create Custom Catalogue. This is shown ...
Fri, 6 Dec, 2019 at 11:17 AM
How Do I Price My Lenses?
Click to the My Lens Prices tab. The window below is shown. Choose your Supplier from the drop-down, the Form and a range of Indexes. You can also find ...
Thu, 28 Nov, 2019 at 2:59 PM
How Do I Price My Treatments?
Click onto My Tints and Coats Prices to update cost and retail prices for Treatments. This is shown below: Choose your Supplier catalogue from the dro...
Thu, 28 Nov, 2019 at 2:59 PM
How Do I add Brands and Suppliers?
Brands This is where new brands can be added. They can be assigned to a supplier in the Supplier screen (see below). Double-click into a blank row to enter...
Fri, 29 Nov, 2019 at 10:50 AM
Formulae Setup
This help page covers using basic Formulae. Please also see Fixed Frame Pricing and Graduated Steps Enter your Formula Group names in the top window. T...
Thu, 28 May, 2020 at 4:06 PM