Shown below are a full glossary of integrations with third parties available through FLEX. 


For more details about any integration without a link to the Training Portal, or if you are interested in a link not shown, please contact our Business Development Manager, Chris Smith: sales@optinetuk.com


24x - Text Messaging

Useful for recall, reminder and ad-hoc messaging from just 5p per credit. Please see Text Messaging through FLEX

Customer usage: heavy


BarclayCard - Chip and PIN

In Development: The ability to send the amount shown on screen in FLEX to your card machine

Customer usage: n/a


BottomLine - Direct Debit Collections (also known as OPS - Optical Payment Services)

Manage monthly payment plans that reconcile automatically in FLEX

Customer usage: light


CooperVision - Contact Lens Ordering

In Development: The ability to order contact lenses directly through FLEX

Customer usage: n/a


Docmail - Remote Printing Service

Please see How do I use Docmail? We also have links with Webpost and Visual Extreme

Customer usage: moderate


EasyScan - EasyScan

Capture and review EasyScan retinal images.

Customer usage: 


Essilor - Visioffice

Patient and Dispense information can be sent to Visioffice 2 & Visioffice X; Rx and Frame information is sent back to FLEX.

Customer usage: 


Hawkstone - VCA Tracer

Potential ability to 'remote edge' frames in FLEX and send via Hawkstone to your supplier. Supplier-specific restrictions apply.

Customer usage: light


Heidelberg Engineering - Heidelberg Eye Explorer

A link has been added between  FLEX and the newer Heidelberg Spectralis OCT which uses the Heyex2 software. More information at Heidelberg HEYEX

Customer usage: light


Henson - Henson 9000

The ‘Remote Control’ is accessible from the ‘External Link’ menu in the ‘Pre-Exam’ screen and the sight examination screen (clinical & non-clinical). Each option on the remote control will launch the Henson software, passing through the patient name, FLEX patient ID & date of birth. Additional selection windows appear for ‘Drivers test’ and ‘Zata test’.

Customer usage:


Loqate - Postcode Lookup

Save time on address entry and be assured data is valid. Please see Postcode Lookup in FLEX

Customer usage: heavy


NHS England - EGOS England

Paperless submissions of GOS1 & GOS3 in FLEX. Please see EGOS England

Customer usage: moderate


NHS Scotland - EGOS Scotland

Paperless submissions of GOS1, GOS3 & GOS 4 in FLEX, plus 'Last Sight Test' check facility.

Customer usage: moderate


Optinet - Online Appointment Booking

The ability to make slots bookable online. Please see Online Booking Overview 

Customer usage: moderate


Rodenstock - WinFit

Export Patient and Prescription information from FLEX to be imported into Winfit under 'B2B Import'.

Customer usage: light


SMTP2GO - Email

Useful for recall, reminder and ad-hoc messaging at no charge. Please see Email through FLEX

Customer usage: heavy


TopCon - Focimeter

Read a prescription from a Topcon CL-300 lensmeter. The ‘Remote Control’ is accessible from the ‘External Link’ menu in the ‘Pre-Exam’ screen and the sight examination screen (clinical & non-clinical).

Customer usage: 


Thomson Software - Phoropter Head

FLEX does not integrate with a Phoropter Head directly, but the Thomson Software which accompanies it. You can Pull / Push RX's to and from the phoropter head if you are a clinical user within the Clinical Refraction pages of the Sight Exam.

Customer usage: light


Xero - Accounts and VAT (Making Tax Digital - MTD)

Please see XERO and FLEX - now compliant with Cash and Accrual methodologies.

Customer usage: moderate


Zeiss - iCom

Transfer Dispense measurements to Flex from iTerminal Mobile, transfer Clinical Rx from iTerminal Mobile to Flex, send electronic orders directly to Zeiss

Customer usage: light