Recalls And Contacting Patients

Recall Introduction
FLEX makes communicating with your client base simple and cost effective. A practice-printed, enveloped, stamped recall letter is time consuming and costs, ...
Fri, 24 Dec, 2021 at 9:11 AM
How Do I Run Recalls?
This page tells you all about how to run Recalls in FLEX. Check out the video below for more information. The Timeline on The Home Screen shows Pa...
Fri, 24 Dec, 2021 at 9:38 AM
How Do I Combine Recalls?
Recall letters can be combined based on their origin, e.g. Sight Test and Contact Lens. The combining of Letters occurs during Sending via the Timeline ...
Mon, 17 Jan, 2022 at 1:29 PM
How Do I Send Notifications?
Notifications will be sent automatically every 15 minutes so you do not need to do anything - this page details what to do if you want to send them sooner. ...
Fri, 24 Dec, 2021 at 10:46 AM
How Do I Send Marketing Shots?
To send Marketing shots, firstly carry out your Data Mining in Business Intelligence to find the relevant recipients. At the top of the Data Mining screen, ...
Fri, 24 Dec, 2021 at 12:30 PM
How Do I Top Up My SMS Account?
To check your balance, click to Setup > Branch > Communication. Your 24x User and 24x Password are here. You can press Check Account to confirm your c...
Wed, 29 Dec, 2021 at 2:53 PM
How Do I Link In My Email Account?
Emails are free to send, as they use your own email account details. These can be entered under Setup > Branch > Communication. Note that some email p...
Wed, 29 Dec, 2021 at 2:55 PM