Popular Requests & New Features| FlySpray # | Category | Summary |
| 130 | Till | A receipt editor has been added that allows new receipt layouts to be created. Fields can be added & removed, positions can be changed, page alignment can be modified and more...  |
| 3207 | Integrations | Integration with Rodenstock CNXT® is now available. Transfer images & data between your Rodenstock equipment and FLEX.  |
| 3150 | Till | The ability to pay off multiple receipts at the same time has been added. 'Patient Account Family Spend' relies on patients being linked together in families (don't worry if they aren't, you can manage families from within the till). All outstanding receipts are listed allowing the user to quickly select those that are to be paid off - the total is displayed on screen. Payment is made via a top-up to the patient account and then allocated to each selected receipt.  |
| 2852 | Appointment | Two new columns have been added to the branch opening hours, 'Reminder Start' and 'Reminder End'. The times entered, specify the hours between which appointment reminders can be sent. When an appointment reminder is scheduled, the scheduled time is checked to ensure it falls within the range specified. Where a scheduled reminder falls outside the range, FLEX will subtract 24 hours and check again - the process is repeated until the message can be scheduled. This change means that reminders for appointments on the day after a closed day can be scheduled for 2 (or more) days prior e.g. Monday reminders can be scheduled to be sent on Saturday.  |
| 3018 | EeRS | The 'Electronic Eyecare Referral Service' has been integrated into FLEX. Patient referrals can be raised within FLEX and sent to one of the contracted EeRS suppliers (Opera, Evolutio etc.).  |
| 3146 | System / Setup | The branch settings in setup have been re-organised with a handy search function to help you find what you are looking for quickly - simply enter a search string such as 'Till' and the relevant settings are displayed. |
| 395 | Patient | A new audit report has been added that produces a complete clinical history printout, including:
Multiple examination records can be included in the printout.
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| 3079 | Patient Record (Popular User Request) | Recall dates on the patient record are now highlighted yellow if they fall within the next 30 days (highlighted red if a px is overdue is not affected). |
| 3143 | Homescreen / eGOS (Popular User Request) | The following improvements have been made to the eGOS widget on the home screen:
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| 3149 | Patient Export | A full patient data export option has been added to allow businesses to comply with Subject Access Requests from patients. The resulting patient export file is zipped & password protected, the patient has the option to receive their password by either email or SMS. The files exported are in CSV format and can be opened in Microsoft Excel.  |
| 3197 | Appointments | Appointment slots can now be displayed with variable height, based on the appointment duration. The minimum slot height equals 20 minutes, anything less than 20 minutes will use the minimum - slots longer than 20 minutes will expand proportionally. A branch setting needs to be enabled to use this new feature, in setup search for 'Diary'.   |
| 3185 | Stock | Improvements to the layout of the stock screen results table, making it easier to read. |
| 3200 | Appointments (Popular User Request) | An 'Ignore' option has been added to the 'Find Free Slot' tool that, when ticked, ignores the appointment types and returns results for any appointment type. |
| 3254 | Sight Exam Record | Adjusted IOP's are now calculated and displayed to the right of the entered IOP measurements, based on the corneal thickness (using the adjustment table displayed below).   |
Enhancements| Freshdesk # | Category | Summary |
| 2917 | PDF Viewer | The ability to rotate a PDF file has been added to the in-built PDF viewer. |
| 2940 | eGOS | A new filter option has been added to the eGOS reporting screen to allow claims to be filtered by status ('Finished' / 'Unfinished'). Released as a patch to 1.5.6.27 - #033 |
| 3028 | A 'Group' filter has been added to the select email template window. | |
| 3057 | Patient Record | A new field, 'Pronoun', has been added to the patient record - there is a default list to choose from and new ones can be added if needed (via Setup). The field can be displayed/hidden using the switch in the branch settings. |
| 3081 | Dashboards | The 'AER%' has been added to the 'Business Performance' dashboard. The Actual Examination Rate metric shows the percentage of patients that were dispensed within 30 days of having an examination. Additional figures can be found in the dispense dashboard. |
| 3082 | eGOS / PVN | The ability to quickly add the patient address as the venue for a home visit on a pre-visit notification submission has been added. |
| 3096 | eGOS | An alert now appears when a GOS3 / GOS4 claim is marked as 'Exception Processing' - claims marked this way are handled differently by PCSE and may require a paper claim to be submitted. |
| 3109 | Reporting | Custom stock movement reasons are now available in the reporting filters. |
| 3114 | System Audit Trail | Searching the system audit trail is now only triggered by the go button, previously changing the dates would trigger a search and result in unnecessary searches and time delays. |
| 3117 | Sight Exam | Vertical prism has been added to the 'Previous Rx' section of the sight exam window. |
| 3121 | PVN Venues | Additional checks have been added to stop duplicate addresses being added as venues. |
| 3122 | Homescreen | The column search functions have been removed from the 'Patient Search' widget as it was confusing users, the search box , above the results table, should be used instead. |
| 3134 | eGOS | A change has been made so that printed GOS forms do not show '0' where no value has been entered, instead the box is left empty. |
| 3137 | System Audit File | An option has been added to export the audit file entries to a CSV file, over long periods the database can get quite large and impact performance when searching. After the export is complete, the records are deleted from the database. |
| 3141 | Schemes | The following changes have been made to scheme records:
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| 3143 | eGOS | Changes to the eGOS widget on the home screen
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| 3151 | Appointments | The staff members' ID is now recorded when they add an online appointment to the diary. |
| 3152 | Appointments | Recall preferences are updated, based on the mobile number & email address entered via an online booking, for patients new & existing) that have booked online. |
| 3170 | System / Email | Support for sending emails via SMTP using TLS 1.2 has been added |
| 3176 | eGOS | Additional checks/warnings have been added to let the user know if they have picked a voucher that doesn't match with the prescribed type. |
| 3201 | Practice Pulse | Practice Pulse is a premium service offered by Myers La Roche to Optinet FLEX users. For more information about Practice Pulse, contact the helpdesk. |
| 3212 | Appointments | A warning has been added to let the user know if the chosen appointment slot has already been booked online but is yet to be processed. |
| 3232 | Address Book | The length of the suppliers account number has been increased to 30 characters |
| 3242 | System / Patient Merge | Restrictions added to ensure patients are only selected for the branch that the logged in user is accessing. |
| 3257 | System | The internal browser control has been updated from Internet Explorer to Chromium. |
| 3260 | System | Changes to how larger files are handled with data being exported and read back on the fly when accessed by FLEX. |
| 3274 | Dispense / Orders | The ability to select a 'Virtual' lens has been added for Zeiss orders. |
| 3277 | Dispense | The Mayfair lens catalogue has been added and is available for download. |
| 3288 | Dispense | The Tokai lens catalogue has been added and is available for download. |
| 3300 | eGOS Scotland | A new option has been added to GOS1 & 2 to allow the voucher value to be changed - the intention is that some values may need to be changed during the transition period of voucher values changing. |
| 3312 | Online Forms | Results of online forms can now be imported into pre-exam , sight exam & contact lens records. |
| 3327 | eGOS | A warning is generated if the supplements selected in 'Part 2' do not match with those selected in 'Part 3' (GOS3 claims) |
| 3339 | Address Finder | The Loqate API integration has been updated to use the latest version |
| 3366 | System / eGOS | A system routine has been added to automatically download and install the latest PCSE security certificate. |
| 3246 | eGOS | Additional validation has been added to the GOS3 claim, in relation to near / distance voucher selection boxes. |
| 3352 | Online Booking | Additional validation has been added to the mobile phone field, spaces are no longer allowed. |
| 3364 | Patient Removal Tool | Updated to remove additional data from: CLNotableData, TestNotableData, Clog ContentCache and Patient Account. |
Bugs| Freshdesk # | Category | Summary |
| 2480 | Appointments | Addresses an issue where the selected rooms would be forgotten (in multi-chair view) after opening & closing setup. |
| 2494 | Till Setup | Addresses an issue where the 'Allow Voucher' tick box in sales group setup was not always committed to the database when saved. |
| 2838 | Homescreen | Addresses an issue where the 'Appointment' & 'Timeline' widget were not refreshing after switching branches. |
| 3004 / 3100 | eGOS | Addresses an issue where tint / prism charges were not calculating correctly on eGOS claims. Released as a patch for 1.5.6.27 (#033) |
| 3075 | Setup | Addresses an issue where the default patient image group could not be reset to 'All' once it had been set. |
| 3084 | Sight Exam | Addresses an issue where the prescription fields were not being set as read-only when viewing the non-clinical sight exam record. |
| 3097 | eGOS | Addresses an issue where GOS3 claim was linking back to the wrong GOS1 claim. |
| 3101 | eGOS | Addresses an issue where GOS4 claim was calculating patients age at the day of the test not at the day of signing, which could be an issue if the patient is no longer under 16. |
| 3102 | Appointments | Addresses an issue where a patient receiving two reminder messages for two different times on the same day, would receive messages with the same appointment time in them. |
| 3107 | eGOS | Addresses an issue where 'Small Glasses' & 'Special Facial Characteristics' charges were not calculating correctly on eGOS claims. Released as a patch for 1.5.6.27 (#033) |
| 3120 | Patients | Addresses an issue where the patient title / gender displayed incorrectly. |
| 3135 | Sight Exam Record | Addresses an issue where the occupation could sometimes display incorrectly. |
| 3158 | Appointments | Addresses an issue where the title list is incorrectly filtered, when adding a new patient, after selecting a gender and then cancelling the add new patient window. |
| 3169 | Setup | Addresses an issue where the 'Global Setting' indicator is being displayed on clinical tabs that are branch specific. |
| 3171 | Appointments | Addresses an issue where SMS reminders were not always unscheduled after an appointment had been cancelled. |
| 3174 | Email Reports | Addresses an issue where a staff member could receive a report with data for a branch they do not have access to |
| 3194 | eGOS | Addresses an issue where 2nd pair supplements can be added on GOS3, without 1st pair being completed |
| 3235 | eGOS | Addresses an issue where the early retest validation was not working as intended |
| 3240 | Dispense | Addresses an issue where the pantascopic angle field would not accept negative values. |
| 3248 | Dispense | Addresses an issue where the Waterside lens catalogue was not downloading |
| 3256 | eGOS | Addresses an issue where the time of signing was not being stored along with the patients signature, causing issues when claims are received by PCSE |
| 3269 | Appointments | Addresses an issue where an appointment could be lost if a slot is opened on one computer and then an appointment is cut/pasted into the same slot that is being booked into. The appointment being booked would overwrite the one being copied - this can no longer happen |
| 3275 | eGOS | Addresses an issue with using the older style eGOS3 takeaway voucher report, PCSE have confirmed that it is ok to use this version as there is not a PDF copy of the new form (with fillable fields) available. |
| 3294 | Frame Stock | Addresses an issue where the next available barcode does not update correctly |
| 3305 | Frame Stock Take | Addresses an issue where the filtering the stock take table so that no records are visible and then closing it results in the stock take being deleted. |
| 3326 | eGOS | Addresses an issue where '2nd Pair Tint' was not defaulting to zero and allowed a blank selected. |
| 3329 | eGOS | Addresses an issue where a claim can be resubmitted even though it has been accepted by PCSE but they have not returned a unique ID for the claim. |
| 3332 | EeRS | Addresses an issue where the 'Reason for Referral' and 'Additional Information' boxes were truncating text - field type has been changed to allow unlimited characters. |
| 3343 | Reports | Addresses an issue where the 'Items sold recently' table in 'Stock Order List' included items sold at other branches. |