Adding a QR code to a recall letter offers a convenient way for your patients to access your online booking system, via a smartphone.


  • Navigate to the 'Letter Templates' section of 'Communication' in 'Setup'
  • Click 'New' to create a new template or double-click an existing template in the list
  • Create your letter and then position the cursor at the point where you would like the QR code to be inserted
  • On the menu ribbon, click the 'Insert' option and then 'Picture' button below
  • You will be prompted to navigate to where your QR code is saved, select the file and click 'Open'
  • Your QR code will be inserted, re-size the image to your desired size

  • Save your document
  • When your patient receives the letter they will be able to scan the QR code with a smartphone for quick access to your online booking system.