You may need to change/add a CCG / Voucher Authority.


This can be done within the SETUP menu within Flex.


Once Setup is open:


  • Click on Till
  • NHS Voucher Tab
  • Voucher Authority (Bottom Right, as shown below.
  • Double click on a blank line within this section and type in the name of the voucher authority



To set the default CCG having created the new/additional, whilst in Setup, go to Branch.

  • Select the branch by clicking on the name.  
  • Click on Update.
  • Select the Data Tab
  • Select the CCG required (see below)



Note that once items have been added onto the Till, changing the CCG at this point will have no affect. 


The best thing to do would be to change the CCG within the Voucher Submissions window.  The icon below will be found within the Till on Flex when taking payment.  To select a CCG if it hasn't been defaulted is as below: