This guide will take you through what you need to do if a yellow warning triangle appears in the top right of FLEX.

Please proceed to the following section of FLEX: 

Homescreen. Then please follow the steps below:

If you notice a yellow warning triangle appearing at the top right of the Homescreen in FLEX, like the image below, then something has been altered in the timeline by a staff member. Please contact the Support desk and they will go through it with you.

If you highlight the yellow warning triangle it will inform you to contact the Support desk

Please contact the Support desk on any of the following contact methods:
Email support@optinetuk.com
Portal - Create a Portal ticket
Phone - 0800 310 2400